The Shelby County Division of Community Services is working hard to continue providing support and hope to residents in need during the COVID-19 pandemic. They are open but are accessible by phone, email, mail, and online options to reduce the spread of the Coronavirus. Please see below for ways to reach them. Be safe. 

For Help with your bills 

Utility Assistance, Rent/Mortgage Assistance, Prescription Medicine Assistance. Apply by email or mail.

Email utility applications to 


For Seniors and Adults with Disabilities 

Meals, CHOICES, Public Guardianship, SHIP, SNAP, Family Caregiver Services. Each call is handled on a case by case basis with care. 901-222-4111 

For Victims of All Crime 

For trauma counseling, victim compensation, orders of protection, support groups, please call or use the online form. 24/7 Sexual Assault Forensic Exams will still be provided in partnership with law enforcement. For the Sexual Assault Hotline: 901-222-4350 


For Those Facing Incarceration 

Pretrial Services and Behavioral Health are available 901-222-4000 

Essential Services from our Partners 

MEALS for Shelby County Schools Students provided by YMCA of Memphis and the Mid-South and Mid-South Food Bank . for locations in English and Spanish. 

MEALS for low-income and vulnerable people provided by Mid-South Food Bank. Find mo-bile pantries and partner food pantries by calling 901-527-0841 or visiting

MEALS for seniors through MIFA. Apply for MIFA assistance online at Walk-ins are temporarily closed. 

UTILITY ASSISTANCE is provided by our CSA (apply by email or mail, see reverse) as well as MIFA. In addition, MLGW has suspended disconnections for 60 days but charges will continue to accrue during this time. Call MLGW’s billing office at 901-544-6549 or use their drive-thru windows and drop boxes. Apply for MIFA assistance online at or call them at 901-529-4545. Walk-ins are temporarily closed. 

JOBS for those looking for opportunities can call the American Job Center at 901-707-8426 or visit to help with unemployment claims.

HOMELESS hotline through MIFA is available 24-hours a day, 901-529-4545. Comprehensive list of services for homeless available through Community Alliance for the Homeless at

DOMESTIC VIOLENCE services available through Family Safety Center at 901-222-4400. 

CLOTHES, FURNITURE, FOOD available through Neighborhood Christian Centers at 901-881-6013 

FAMILIES WITH YOUNG CHILDREN may be eligible for guidance through 

COVID-19 UPDATES from the Shelby County Health Department or call 833-943-1658 for the COVID-19 Call Center. Or visit 

Shelby County Division of Community Services 


Local Memphis Resources