The Shelby County Health Department is now in Phase 1b of the state’s COVID-19 vaccination plan. This phase makes vaccination available to residents who are 65 years and older, teachers, and childcare staff. Vaccination appointments may be made at this website: https://covid19.memphistn.gov/.
Other Vaccination Providers
Other providers are also vaccinating persons in the priority groups, including:
Veteran’s Administration: Now vaccinating all veterans age 65 and older at the VA Medical Center at 1030 Jefferson Avenue. Veterans must be enrolled with the VA at www.va.gov to receive vaccination.
The Health Department is committed to providing as much information as possible to the public as the COVID-19 situation continues to develop. The Health Department’s hotline number 901-222-MASK (6275), was activated March 12, 2020. Since that date, it has fielded thousands of calls from the general public about COVID-19.
Below are statistics about calls into the hotline since March 12, 2020, and a daily number of hotline calls fielded yesterday.
Health Department Call Center Statistics
Total Calls Received since 3/12/20
29,783
Total Calls Answered 3/1/21
262
The COVID-19 hotline is answered each day, including Saturday and Sunday, from 8:00 a.m. to 4:30 p.m. After-hours calls are returned as soon as possible on the next business day.
COVID-19 Joint Task Force Press Conference
The Health Department is also providing a live bi-weekly update for media partners each Tuesday and Thursday afternoons at 12:00 pm via GoToMeeting through the COVID-19 Joint Task Force. Interpretation services for the deaf and hard-of-hearing communities are available.
Keeping Shelby County residents, elected officials, and faith and community leaders informed is an important part of our strategy to control the spread of COVID-19 in our community.
The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. The program will provide Shelby County residents direct financial assistance in the form of emergency rent and utility relief. Funding for the program expires December 31, 2021.
How will the funds be administered?
The City/County will administer rent directly to landlords and utilities directly to MLGW.
Who is eligible?
Households must:
Be residents of Shelby County, TN
This includes Memphis, Arlington, Bartlett, Collierville, Germantown, Lakeland and Millington, TN
Earn less than 80% of the Area Median Income AND one of the following:
Contain one or more individuals who has either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due, directly or indirectly, to the novel coronavirus disease (COVID–19) outbreak (applicant must put this in writing) OR
Contain one or more individuals who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions, or other evidence.
FY 2020 Income Limits Summary
How do I apply for assistance?
Applicants will visit Home901.org/covid-resources or text home901 to 21000 or, for Spanish, text casa901 to 21000. Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof being behind on rent payments, loss of income, documentation of utility or eviction notice, etc).
Can I complete and submit the application on my own?
Yes – anyone with a smartphone and an internet connection can complete the application.
What if I need help completing my application?
Call 211 for information about office hours at a location near you. Team members will be available to walk you through the application or to provide assistance with completing the application, including scanning and uploading required documents.
What is the selection process?
A weighted equitable selection process will prioritize at-risk tenants and assure an equitable distribution of resources. Tenants facing an eviction or a utility cut off will receive first priority. A rolling, random selection process will promote equality and access to resources for as many people as possible.
How do I know if I have been selected?
Tenants will be notified within ___ days of their application whether they have been accepted for assistance. Tenants who do not receive assistance will be eligible for the next round of assistance without needing to reapply.
What happens if I’m selected?
Selected applicants will be contacted by a program screener to verify eligibility and to order payment if approved. Payments will be made directly to MLGW or to landlords. No payments will be made to individual applicants.
What happens if I’m not selected? Do I need to reapply?
Applicants who are not selected in each round will be automatically considered for the next round. Applicants will not be able to apply more than one time.
How much funding could I receive?
Funding is determined based upon need .
If I’m selected, how long will it take for my landlord and/or MLGW to receive a payment?
Payments will be processed within 14 business days of selection.
If I’m not selected, when will the next selection opportunity occur?
There will be multiple rounds for this program. Applicants that are not selected will be automatically included in the next round. The applicant does not need to apply again.
What if I’m facing an eviction?
Approved applicants facing eviction will be prioritized for relief and paired with free legal assistance. Lawyers will attempt to settle rental arrearages on behalf of eligible applicants.
What is the process for applying as a landlord?
Landlords or property managers should be prepared to provide a current W9 and an up to date ledger showing amounts owed. Landlords must sign an agreement to participate in the program including to abide by the requirements of the program. Visit home901.org/covid-resources and select “Submit Landlord Information ” or text landlord to 21000 to complete the form.
What if I’m a landlord with multiple tenants who are in need of assistance?
You should send an email to espintake@npimemphis.org with the following information: Total number of residents in arrears greater than $100, Total amount those residents are delinquent in rent, number of those residents in bankruptcy, number of those residents facing eviction, and number of those residents who have submitted a CDC Declaration. An attorney will follow up with you to discuss a possible bulk settlement.
Is it possible to receive future rent through the program?
Yes. Among tenants who receive assistance, some may be selected to receive up to three months of future rental assistance. The weighted selection process will equitably select a pool of recipients of future rent. Not everyone will receive future rent.
What conditions are required of landlords who accept payments?
As a condition for receiving rental payments, landlords must agree in writing not to evict their tenant based upon the past due rent that is being paid by the program. Landlords must also agree to inspections of the unit covered by the program. Landlords who agree to receive future rent payments cannot file evictions during the period in which they receive future rent. Other details and the form agreement is available at home901.org/covid-resources at the “Landlord Information ” link.
How will the City/County learn from the impact of the program?
The City of Memphis and Shelby County are conducting a careful evaluation of the program to follow the impact of providing rent and utility relief. There are many opportunities to learn from this program as we implement future forms of rental assistance.
Who are the current partners assisting the City and County with this program?
Shelby County Division of Community Services, City of Memphis Division of Housing and Community Development, Neighborhood Preservation, Inc., the University of Memphis Law School Legal Clinic, Memphis Area Legal Services, Metropolitan Interfaith Association (MIFA), United Housing, Inc., United Way of the Mid-South, Innovate Memphis, and United States Digital Response (USDR).
The City of Memphis will start to re-open its community centers starting Monday, March 1.
Bert Ferguson, Cunningham, Douglass, Gaisman, Hickory Hill, Orange Mound, Pine Hill, and Whitehaven will now open Mondays– Fridays 8 a.m.– 5 p.m. and Saturdays 10 a.m.– 2 p.m. for scheduled classes and programs that fall under Memphis Parks core services of Health, Fitness and Wellness; Cultural Arts and Expression; Education and Character Development. Class sizes are limited and registration is required. Interested participants must sign up for free here.
Some of the classes/programs offered are:
Walking to the Beat
Volleyball or Kickball
Intro to Microsoft Office
Game Tournaments (Bingo, Domino’s, and Billiards)
Social Living
Dance (line/ creative)
Expression of Art
Saturday Family Day
10 a.m. – 11 a.m.- Family Walk to the Beat
11:30 a.m.-1p.m. – Family Volleyball or Kickball
COVID guidelines such as mandatory face mask and maintaining 6 feet of social distancing will be enforced. The centers will be open for scheduled programming only and will not be open for free play.
Opening of senior centers and the remaining community centers will be added in the coming weeks.
The City of Memphis is now operating public COVID-19 Vaccination Sites, Mondays – Saturdays from 9 a.m. – 6 p.m. Appointment sign-up links will now be released on Fridays at noon for appointments for the following week.
Individuals with existing appointments should show up at the scheduled time. There is no need to reschedule an appointment.
Only citizens who meet the eligibility criteria will be vaccinated, and appointments are required. Citizens should not arrive more than an hour before the scheduled appointment time andbring proof of appointment. Individuals without appointments, even if they are within an eligible group, are prohibited to come to the vaccination site without an appointment. If you do not have an appointment, you will be turned away.
To schedule an appointment, visit covid19.memphistn.gov. Citizens without internet access or need assistance in scheduling online can call 901-222-7468(SHOT) between the hours of 8 a.m.- 4:30 p.m.
New appointments available for the week of March 1
The City of Memphis is now operating public COVID-19 Vaccination Sites, Mondays – Saturdays from 9 a.m. – 6 p.m. Appointment sign-up links will now be released on Fridays at noon for appointments for the following week.
Individuals with existing appointments should show up at the scheduled time. There is no need to reschedule an appointment.
Only citizens who meet the eligibility criteria will be vaccinated, and appointments are required. Citizens should not arrive more than an hour before the scheduled appointment time. Please bring proof of your appointment. Individuals without appointments, even if they are within an eligible group, are prohibited to come to the vaccination site without an appointment. If you do not have an appointment, you will be turned away.
To schedule an appointment, visit covid19.memphistn.gov. Citizens without internet access or need assistance in scheduling online can call 901-222-7468(SHOT) between the hours of 8 a.m.- 4:30 p.m.
WEST TENNESSEE HEALTHCARE TO HOST 3 REGIONAL COVID‐19 VACCINATION EVENTS
Jackson, Tennessee (February 24, 2021) – West Tennessee Healthcare will be hosting three regional Covid‐19 vaccination events on Saturday, February 27, from 10am until 2pm at the following locations in Jackson, Humboldt, and Selmer:
Lane College, 545 Lane Avenue, Jackson, TN, J.F. Health, Physical Education & Recreation Building
Humboldt Medical Center, 3525 Chere Carol Road, Humboldt, TN, Conference Center
UT Martin Selmer Campus, 1269 Tennessee Avenue, Selmer, TN
Vaccinations will be given through appointment only. Eligible individuals must be at least 65 years of age and older as well as individuals included in Phase 1a1, Phase 1a2, and 1b of the state’s vaccination plan.
These phases include inpatient and outpatient healthcare workers, K‐12 teachers and educators, residents and staff of long‐term care facilities and mortuary services workers. Identification will be required.
Recipients will be receiving the Pfizer vaccine, which does require a second dose. The second appointment will be scheduled automatically for recipients, and the second dose will be administered at these same locations on March 20, 2021.
If you are younger than age 18 or if you have received a Monoclonal Antibody treatment after testing positive for COVID‐19 in the last 90 days, you will NOT be eligible to receive the vaccination.
West Tennessee Healthcare is a public, not‐for‐profit healthcare system with locations serving 19 counties in West Tennessee and Southeast Missouri. The mission of West Tennessee Healthcare is to improve the health and well‐being of the communities we serve while providing exceptional and compassionate care. For more information, visit wth.org.
The Shelby County Health Department is now in Phase 1b of the state’s COVID-19 vaccination plan. This phase makes vaccination available to residents who are 65 years and older, teachers, and childcare staff. Vaccination appointments may be made at this website: https://covid19.memphistn.gov/vaccine/.
Other Vaccination Providers
Other providers are also vaccinating persons in the priority groups, including:
Veteran’s Administration – Now vaccinating all veterans age 65 and older at the VA Medical Center at 1030 Jefferson Avenue. Veterans must be enrolled with the VA at www.va.gov to receive vaccination.
Mayor Lee Harris and the Shelby County Health Department now offers “VaxQueue”, a standby list for those who want to be notified when they may be able to access the COVID-19 vaccine.
*Note: There are 19 new deaths reported today with Investigation death date ranging from 12/17/2020 to 02/19/2021.
Contact Tracing via Text
In order to perform more efficient and effective contact investigations for COVID-19, the Shelby County Health Department has launched case notification by text message to the public. Learn more at https://shelby.community/contact-tracing/
Early Treatment
An effective early treatment is available for persons who test positive and have the following risk factors:
Anyone over age 12 with obesity, chronic kidney disease, diabetes, or whose immunity is compromised by disease or prescription treatments.
Anyone age 12-17 with sickle cell disease; neuromuscular disorder; dependence on medical intervention, such as a breathing or feeding tube; or a lung disorder such as asthma that requires daily medication.
Anyone over age 55 with cardiovascular disease, hypertension, COPD or other chronic respiratory disease.
Anyone over age 65.
If you test positive, and have any of these risk factors, ask your health care provider about early COVID-19 treatments. The Shelby County Health Department, in collaboration with the Shelby County Joint Task Force, has created an online hub for COVID-19: https://shelby.community/ for testing information, frequently asked questions and resources both communities and businesses.
The Health Department is committed to providing as much information as possible to the public as the COVID-19 situation continues to develop. The Health Department’s hotline number 901-222-MASK (6275), was activated March 12, 2020. Since that date, it has fielded thousands of calls from the general public about COVID-19.
Below are statistics about calls into the hotline since March 12, 2020, and a daily number of hotline calls fielded yesterday.
Health Department Call Center Statistics
Total Calls Received since 3/12/20
28,790
Total Calls Answered 2/24/21
279
The COVID-19 hotline is answered each day, including Saturday and Sunday, from 8:00 a.m. to 4:30 p.m. After-hours calls are returned as soon as possible on the next business day.
COVID-19 Joint Task Force Press Conference
The Health Department is also providing a live bi-weekly update for media partners each Tuesday and Thursday afternoon at 12:00pm via GoToMeeting through the COVID-19 Joint Task Force. Interpretation services for the deaf and hard-of-hearing communities are available.
Keeping Shelby County residents, elected officials, and faith and community leaders informed is an important part of our strategy to control the spread of COVID-19 in our community.
Shelby County Health Department will move into Phase 1b of the state’s COVID-19 vaccination plan on Wednesday, February 24th. This phase makes vaccination available to residents who are 65 years and older, teachers, and childcare staff.
Those with vaccination appointments that were cancelled due to inclement weather last week will be automatically rescheduled on the same day of the week, time, and location this week. There is no need for anyone with a scheduled appointment to make a new appointment. They will receive an email with their new appointment date. Additionally, SCHD will release limited signups for new first and second dose appointments this week on its website: https://www.shelby.community/.
Currently the Health Department is vaccinating first responders and health care workers listed in Phases 1a1 & 1a2, funeral/mortuary workers and all persons age 70+. Future new appointment availability and updated information regarding closures will be posted at https://shelby.community/
Other Vaccination Providers
Other providers are also vaccinating persons in the priority groups, including:
Veteran’s Administration – Now vaccinating all veterans age 65 and older at the VA Medical Center at 1030 Jefferson Avenue. Veterans must be enrolled with the VA at www.va.gov to receive vaccination.
VaxQueue is Now Available Mayor Lee Harris and the Shelby County Health Department now offers “VaxQueue”, a standby list for those who want to be notified when they may be able to access the COVID-19 vaccine.
Ongoing & Completed Clusters Shelby County Health Department is tracking clusters in facilities that serve certain vulnerable populations
Contact Tracing via Text
In order to perform more efficient and effective contact investigations for COVID-19, the Shelby County Health Department has launched case notification by text message to the public. Learn more at https://shelby.community/contact-tracing/
Early Treatment
An effective early treatment is available for persons who test positive and have the following risk factors:
Anyone over age 12 with obesity, chronic kidney disease, diabetes, or whose immunity is compromised by disease or prescription treatments.
Anyone age 12-17 with sickle cell disease; neuromuscular disorder; dependence on medical intervention, such as a breathing or feeding tube; or a lung disorder such as asthma that requires daily medication.
Anyone over age 55 with cardiovascular disease, hypertension, COPD or other chronic respiratory disease.
Anyone over age 65.
If you test positive, and have any of these risk factors, ask your health care provider about early COVID-19 treatments. The Shelby County Health Department, in collaboration with the Shelby County Joint Task Force, has created an online hub for COVID-19: https://shelby.community/ for testing information, frequently asked questions and resources both communities and businesses.
The Health Department is committed to providing as much information as possible to the public as the COVID-19 situation continues to develop. The Health Department’s hotline number 901-222-MASK (6275), was activated March 12, 2020. Since that date, it has fielded thousands of calls from the general public about COVID-19.
Below are statistics about calls into the hotline since March 12, 2020, and a daily number of hotline calls fielded yesterday.
Health Department Call Center Statistics
Total Calls Received since 3/12/20
27,923
Total Calls Answered 2/21/21
227
The COVID-19 hotline is answered each day, including Saturday and Sunday, from 8:00 a.m. to 4:30 p.m. After-hours calls are returned as soon as possible on the next business day.
COVID-19 Joint Task Force Press Conference
The Health Department is also providing a live bi-weekly update for media partners each Tuesday and Thursday afternoon at 12:00pm via Go To Webinar through the COVID-19 Joint Task Force. Interpretation services for the deaf and hard-of-hearing communities are available.
Keeping Shelby County residents, elected officials, and faith and community leaders informed is an important part of our strategy to control the spread of COVID-19 in our community.
From the Shelby County Health Department: All COVID-19 vaccination sites will remain closed Saturday and Sunday, February 20th and 21st except for the Southwest Tennessee Community College Whitehaven site.
In order to make up appointments missed due to inclement weather, individuals who had scheduled appointments at SWTCC on Thursday, February 11th and Friday, February 12th are rescheduled to the same time as the original appointments on Saturday, February 20th.
Persons with scheduled appointments at SWTCC on Tuesday, February 16th, Thursday, February 18th and Friday, February 19th are rescheduled to the same time as their original appointment on Sunday, February 21st. There is no need to reschedule appointments.
Those with appointments at the other sites will be automatically rescheduled on the same day of the week, time, and location next week. There is no need for anyone with a scheduled appointment this week to make a new appointment. They will receive an email with their new appointment date.
Currently the Health Department is vaccinating first responders and health care workers listed in Phases 1a1 & 1a2, funeral/mortuary workers and all persons age 70+. Future new appointment availability and updated information regarding closures will be posted at https://shelby.community/
Other Vaccination Providers Other providers are also vaccinating persons in the priority groups, including:
Veteran’s Administration – Now vaccinating all veterans age 65 and older at the VA Medical Center at 1030 Jefferson Avenue. Veterans must be enrolled with the VA at www.va.gov to receive vaccination.
In order to perform more efficient and effective contact investigations for COVID-19, the Shelby County Health Department has launched case notification by text message to the public. Learn more at https://shelby.community/contact-tracing/
Early Treatment
An effective early treatment is available for persons who test positive and have the following risk factors:
Anyone over age 12 with obesity, chronic kidney disease, diabetes, or whose immunity is compromised by disease or prescription treatments.
Anyone age 12-17 with sickle cell disease; neuromuscular disorder; dependence on medical intervention, such as a breathing or feeding tube; or a lung disorder such as asthma that requires daily medication.
Anyone over age 55 with cardiovascular disease, hypertension, COPD or other chronic respiratory disease.
Anyone over age 65.
If you test positive, and have any of these risk factors, ask your health care provider about early COVID-19 treatments. The Shelby County Health Department, in collaboration with the Shelby County Joint Task Force, has created an online hub for COVID-19: https://shelby.community/ for testing information, frequently asked questions and resources both communities and businesses.
Shelby County COVID-19 Testing Event: The COVID-19 testing event, which is scheduled for Friday, February 19 at Latino Memphis has been canceled due to inclement weather. It will be rescheduled for a later date.
Health Department Hotline
The Health Department is committed to providing as much information as possible to the public as the COVID-19 situation continues to develop. The Health Department’s hotline number 901-222-MASK (6275), was activated March 12, 2020. Since that date, it has fielded thousands of calls from the general public about COVID-19.
Below are statistics about calls into the hotline since March 12, 2020, and a daily number of hotline calls fielded yesterday.
Health Department Call Center Statistics
Total Calls Received since 3/12/20
27,612
Total Calls Answered 2/18/21
73
The COVID-19 hotline is answered each day, including Saturday and Sunday, from 8:00 a.m. to 4:30 p.m. After-hours calls are returned as soon as possible on the next business day.
COVID-19 Joint Task Force Press Conference
The Health Department is also providing a live bi-weekly update for media partners each Tuesday and Thursday afternoon at 12:00pm via Go To Webinar through the COVID-19 Joint Task Force. Interpretation services for the deaf and hard-of-hearing communities are available.
Keeping Shelby County residents, elected officials, and faith and community leaders informed is an important part of our strategy to control the spread of COVID-19 in our community.
