COVID-19 Update from Mayor Strickland (7-27)

Over the next several weeks, you’ll be seeing a couple different public service announcements from some pretty high-profile Memphians. We’re doing everything we can to remind everyone the importance of wearing masks (it’s also the law now). You’ll be seeing these on all our local stations, as well as, on my and the City of Memphis social media pages. Special thanks to all our local tv stations as well as, the Memphis Brand and Running Pony for putting them together.

I know I say this nearly every day, but by wearing a mask, you are potentially saving someone’s life. So, mask up, Memphis!

Check out the first PSA.

Mask Enforcement

Data for July 26

Received 9 complaints

     City Mask

     Code completed 42 inspections based on processed complaints.

     4 businesses received warnings. 

     1 business received a summons.

     0 businesses received a second summons

     Non-City Mask and Other Non-City Violations

     Code completed 9 inspections based on processed complaints

     2 businesses received warnings

Enforcement Status to Date

To date, 504 City Mask Complaints have been processed by Code:

  • 425 businesses have come into compliance following Code’s response to complaint.
  • 51 complaints were closed out as Other (most are duplicates)
  • 28 current open matters.  The following is a breakdown of the open matters:
  • 7 pending inspections 
  • 9 businesses on 1st Violation
  • 2 business on 2nd Violation
  • 1 business on 3rd Violation
  • 3 businesses have been issued first summons
  • 1 business has been issued second summons 
  • 5 businesses were closed at first inspection (NOH)

To date, 32 Non- City Mask and other related violations have been processed by Code:

  • 13 businesses have come into compliance following Code’s response to complaint.
  • 6 complaints were closed out as Other (most are duplicates)
  • 12 current open matters.  The following is a breakdown of the open matters:
  • 6 pending inspections 
  • 1 business on 1st Violation
  • 0 businesses on 2nd Violation
  • 0 businesses on 3rd Violation 
  • 5 businesses were closed at first inspection (NOH)

Violation Summary

To date, 235 City Mask Ordinance violations have been issued (this is the cumulative total for violations issued in closed and open matters)

To date, 6 Non-City Mask Ordinance violations have been issued (this is the cumulative total for violations issued in closed and open matters)

COVID-19 Data Points

Shelby County Health Department COVID-19 Daily Update: July 27, 2020

Shelby County COVID-19 Cases
Total Shelby County Cases19,166
New Cases Today402
Deaths Total262
Deaths Reported Last 24 Hours0
Total Tested in Shelby County190,801

Tennessee Total Cases
*As of 2:00 p.m. 7/26/20
Other Jurisdictions
Tipton County, TN931
Desoto County, MS2,818
Crittenden County, AR1,090
Numbers current as of 10:00 a.m. 7/27/2020

Here is the most recent testing and case information provided by the Shelby County Division of Corrections:

Here is the latest testing data from the Shelby County Sheriff’s Office, including information about inmates at 201 Poplar, Jail East, and Juvenile Detention:

The testing positivity rate is the percentage of all tests conducted that are found to be positive. The chart below shows Shelby County’s testing positivity rates over time.

Shelby County Health Department has added a data page to its COVID-19 webpage:  It includes information about the geographic distribution of COVID-19 cases in Shelby County.

All of Shelby County, including the municipalities and the unincorporated areas are under Safer at Home orders. Some non-essential businesses, including bars and some limited service restaurants have been ordered to close, under Health Directive No. 8, which went into effect at midnight on July 8, 2020.
Health Directive No. 8 also orders all restaurants in Shelby County to close no later than 10:00 p.m. each night, beginning July 9, 2020.

Health Directive No. 9 goes into effect on Sunday, July 26, 2020 at midnight. It contains some substantive changes regarding 1.) further guidance for individuals and employers, 2.) further limiting risk behaviors in bars and restaurants, and 3.) providing guidance for schools (including colleges and universities). Health Directive No. 9 may be viewed at

For more information about the Safer at Home order or to register concerns, the public may contact:

· The Shelby County Mayor’s Action Line: 901-222-2300

· The Shelby County Health Department’s COVID-19 Hotline: 833-943-1658

· Email

On July 3, and updated July 7, 2020, the Shelby County Health Department issued a Health Order and Directive Regarding Masks and Cloth Face Coverings, which may be viewed at

The Order and Directive requires the use of masks or cloth facial coverings in most public settings by all persons in Shelby County with the exceptions of children age two or younger and persons who cannot tolerate facial coverings because of certain medical conditions.

Please note, face masks with expiratory vents or valves are not recommended. The vents allow potentially infectious respiratory droplets to be expelled into the air and therefore do not prevent the spread of the COVID-19 virus.

Approved masks may be picked up, while supplies last, at all Shelby County Health Department locations listed below during the hours of 8:00 a.m. and 3:30 p.m., with the exception of the Collierville clinic, which is open Tuesday and Thursday only. No appointment is needed to pick up a mask. 

Health Department Main Office
814 Jefferson Avenue, 38105

Cawthon Public Health Clinic

1000 Haynes, 38114

Collierville Public Health Clinic (Tuesday and Thursday, 9:00 a.m. – 3:30 p.m.)

167 Washington St., 38017

Hickory Hill Public Health Clinic

6590 Kirby Center Cove, 38118

Millington Public Health Clinic (Tuesday and Thursday, 9:00 a.m. – 3:30 p.m.)

8225 Highway 51 North, 38053

Shelby Crossing Public Health Clinic

6170 Macon Road, 38133

Southland Mall Public Health Clinic

1287 Southland Mall, 38116