COVID-19 Update from Mayor Strickland (7-22)

Fewer industries have been hit harder by this pandemic than the restaurant business, and ours here at home is no different. To help ease the burden caused by COVID-19 and to increase space for restaurants and patrons to safely dine, today we announced restaurants in the City of Memphis who are permitted to operate under the current Shelby County Health Directive may expand their outdoor dining space in a manner that continues to ensure public health and safety.

Generally, two types of expansions are possible – 1) onto private property adjacent to the restaurant’s structure, such as a parking lot; and 2) onto public right-of-way such as a sidewalk or street.

Over the last several months, we’ve worked extremely hard to do all we can to help our restaurants many of which are locally-owned. To see the full policy guidelines, go here.

Mask Enforcement

Data for June 21

  • Received 39 complaints.
  • Code completed 48 inspections based on processed complaints.
  • 7 businesses received warnings. 
  • 1 business received a summons.
  • 1 business received a second summons.

Enforcement Status to Date

To date, 455 Mask Complaints have been processed by Code:

  • 361 businesses have come into compliance following Code’s response to complaint.
  • 47 complaints were closed out as Other (most are duplicates)
  • 47 current open matters.  The following is a breakdown of the open matters:
  • 30 pending inspections 
  • 10 businesses on 1st Violation
  • 1 business on 2nd Violation
  • 1 business on 3rd Violation
  • 3 businesses have been issued first summons
  • 2 businesses have been issued second summons
  • 1 business was closed at first inspection

Violation Summary

To date, 196 violations have been issued

Shelby County Health Department COVID-19 Daily Update: July 22, 2020

COVID-19 Cases
Shelby County Cases17,255
New Cases Today277
Total Tested in Shelby County178,572

Tennessee Total Cases
*As of 2:00 p.m. 7/19/20
Other Jurisdictions

Tipton County, TN

Desoto County, MS
Crittenden County, AR972
Numbers current as of 10:00 a.m. 7/22/2020

Shelby County Health Department is tracking clusters in facilities that serve certain vulnerable populations:

Here is information about clusters considered to be resolved. A cluster is considered resolved once a facility has gone 28 days without a new case:

Here is the most recent testing and case information provided by the Shelby County Division of Corrections:

Here is the latest testing data from the Shelby County Sheriff’s Office, including information about inmates at 201 Poplar, Jail East, and Juvenile Detention:

The testing positivity rate is the percentage of all tests conducted that are found to be positive. The chart below shows Shelby County’s testing positivity rates over time.

Shelby County Health Department has added a data page to its COVID-19 webpage:  It includes information about the geographic distribution of COVID-19 cases in Shelby County.

All of Shelby County, including the municipalities and the unincorporated areas are under Safer at Home orders. Some non-essential businesses, including bars and some limited service restaurants have been ordered to close, under Health Directive No. 8, which went into effect at midnight on July 8, 2020.
Health Directive No. 8 also orders all restaurants in Shelby County to close no later than 10:00 p.m. each night, beginning July 9, 2020.

Health Directive No. 8 can be viewed here:

For more information about the Safer at Home order or to register concerns, the public may contact:

· The Shelby County Mayor’s Action Line: 901-222-2300

· The Shelby County Health Department’s COVID-19 Hotline: 833-943-1658

· Email

On July 3, and updated July 7, 2020, the Shelby County Health Department issued a Health Order and Directive Regarding Masks and Cloth Face Coverings, which may be viewed at

The Order and Directive requires the use of masks or cloth facial coverings in most public settings by all persons in Shelby County with the exceptions of children age two or younger and persons who cannot tolerate facial coverings because of certain medical conditions.

Masks may be picked up, while supplies last, at all Shelby County Health Department locations listed below during the hours of 8:00 a.m. and 3:30 p.m., with the exception of the Collierville clinic, which is open Tuesday and Thursday only. No appointment is needed to pick up a mask. 

Health Department Main Office
814 Jefferson Avenue, 38105

Cawthon Public Health Clinic

1000 Haynes, 38114

Collierville Public Health Clinic (Tuesday and Thursday, 9:00 a.m. – 3:30 p.m.)

167 Washington St., 38017

Hickory Hill Public Health Clinic

6590 Kirby Center Cove, 38118

Millington Public Health Clinic

8225 Highway 51 North, 38053

Shelby Crossing Public Health Clinic

6170 Macon Road, 38133

Southland Mall Public Health Clinic

1287 Southland Mall, 38116