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COVID-19 Update (2-17)

All Shelby County Health Department facilities and the following COVID-19 vaccination sites will remain closed through Saturday, February 20, 2021, due to inclement weather and the threat of hazardous driving conditions.

All appointments scheduled for Tuesday, February 16 through Saturday, February 20, 2021 will be rescheduled to a future date.

Next week, all partners, will be working diligently to get vaccine to the Shelby County community.

Currently the Health Department is vaccinating first responders and health care workers listed in Phases 1a1 & 1a2, funeral/mortuary workers and all persons age 70+. Future new appointment availability and updated information regarding closures will be posted at https://shelby.community/

Other Vaccination Providers
Other providers are also vaccinating persons in the priority groups, including:

  • Veteran’s Administration – Now vaccinating all veterans age 65 and older at the VA Medical Center at 1030 Jefferson Avenue. Veterans must be enrolled with the VA at www.va.gov to receive vaccination.
  • Walmart – Now vaccinating those in group 1a1, 1a2, 70+. To schedule an appointment, go to https://www.walmart.com/cp/1228302

Shelby County COVID-19 Cases
Total Shelby County Cases86,606
New Cases Today84
Deaths Total1,441
Deaths Reported Last 24 Hours0
Total Tested in Shelby County1,001,988
Tennessee Total Cases759,523
As of 2:00 p.m. 2/16/21
Numbers current as of 10:00 a.m. 2/17/2021

Contact Tracing via Text

In order to perform more efficient and effective contact investigations for COVID-19, the Shelby County Health Department has launched case notification by text message to the public. Learn more at https://shelby.community/contact-tracing/

Early Treatment

An effective early treatment is available for persons who test positive and have the following risk factors:

  • Anyone over age 12 with obesity, chronic kidney disease, diabetes, or whose immunity is compromised by disease or prescription treatments.
  • Anyone age 12-17 with sickle cell disease; neuromuscular disorder; dependence on medical intervention, such as a breathing or feeding tube; or a lung disorder such as asthma that requires daily medication.
  • Anyone over age 55 with cardiovascular disease, hypertension, COPD or other chronic respiratory disease.
  • Anyone over age 65.

If you test positive, and have any of these risk factors, ask your health care provider about early COVID-19 treatments. The Shelby County Health Department, in collaboration with the Shelby County Joint Task Force, has created an online hub for COVID-19: https://shelby.community/ for testing information, frequently asked questions and resources both communities and businesses.

COVID-19 Testing Availability

Shelby County has plenty of testing capacity available, and anyone who thinks they need a test should get one. To find a testing site near you, visit: https://covid19.memphistn.gov/resources/covid-19-testing-sites-in-shelby-county/.

Shelby County COVID-19 Testing Event: The COVID-19 testing event, which is scheduled for Friday, February 19 at Latino Memphis has been canceled due to inclement weather. It will be rescheduled for a later date.

Health Department Hotline

The Health Department is committed to providing as much information as possible to the public as the COVID-19 situation continues to develop. The Health Department’s hotline number 901-222-MASK (6275), was activated March 12, 2020. Since that date, it has fielded thousands of calls from the general public about COVID-19.

Below are statistics about calls into the hotline since March 12, 2020, and a daily number of hotline calls fielded yesterday.

Health Department Call Center Statistics
Total Calls Received since 3/12/2027,539
Total Calls Answered 2/14/2164

Note: Call Center numbers are updated as of 2/14/2021.

The COVID-19 hotline is answered each day, including Saturday and Sunday, from 8:00 a.m. to 4:30 p.m. After-hours calls are returned as soon as possible on the next business day.

COVID-19 Joint Task Force Press Conference


The Health Department is also providing a live bi-weekly update for media partners each Tuesday and Thursday afternoon at 12:00pm via Go To Webinar through the COVID-19 Joint Task Force. Interpretation services for the deaf and hard-of-hearing communities are available.

Public Viewing: The public can watch the briefing live on the Health Department’s Facebook page: https://www.facebook.com/ShelbyTNHealth.

Keeping Shelby County residents, elected officials, and faith and community leaders informed is an important part of our strategy to control the spread of COVID-19 in our community.