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COVID-19 Update (11-20)

Shelby County COVID-19 Cases
Total Shelby County Cases44,474
New Cases Today252
Deaths Total626
Deaths Reported Last 24 Hours2
Total Tested in Shelby County628,065

Tennessee Total Cases
328,088
As of 2:00 p.m. 11/19/20
Other Jurisdictions
Tipton County, TN3,233
Desoto County, MS9,232
Crittenden County, AR2,876
Numbers current as of 10:00 a.m. 11/20/20

Health Directive No. 14 provides further protection for individuals who are facing eviction and to clarify ongoing questions about whether schools may reopen.

  • It provides the following required notice to tenants in eviction matters: “If you or anyone in your household are currently quarantined or are in isolation due to COVID-19 and are unable to secure housing at this time, please notify the Shelby County Health Department by calling 901-222-MASK (which is 901-222-6275) or by faxing the information to 901-222-8249. Temporary housing support may be available.”
  • It provides clarification that school opening/closure decisions are for the local boards of education. The Health Department will provide technical assistance as requested by any school.

Shelby.Community:

  • The Shelby County Health Department, in collaboration with the Shelby County Joint Task Force Team and RedRover Sales & Marketing Strategy, has created an online hub for COVID-19. Visit https://shelby.community/ for testing information, frequently asked questions and resources both communities and businesses.

Shelby County has plenty of testing capacity available, and anyone who thinks they need a test should get one. Two of the community drive-through testing sites are now available to anyone, and no appointment is needed during their regular testing hours of 8:30 a.m. to 5:00 p.m., Monday – Friday. Those sites are:

  • 2355 Appling City Cove
  • 1720 RKS Commercial Cove (off Lamar Avenue)

The Health Department strongly recommends vaccination against influenza. It is possible to get the flu and COVID-19 at the same time, and that may increase the risk of severe illness. The flu vaccine will not protect you against COVID-19, but it is the best protection we have against seasonal influenza.

Flu vaccine is now available on a sliding fee scale based on income at all the Health Department’s public health clinics listed below:

  • Cawthon Public Health Clinic

1000 Haynes, 38114

  • Collierville Public Health Clinic (Tuesday and Thursday Only, 9:00 a.m. – 3:30 p.m.)

167 Washington St., 38017

  • Hickory Hill Public Health Clinic

6590 Kirby Center Cove, 38118

  • Immunization Clinic

814 Jefferson, Rm. 216, 38105

  • Millington Public Health Clinic

8225 Highway 51 North, 38053

  • Southland Mall Public Health Clinic

1287 Southland Mall, 38116

  • Sycamore View Public Health Clinic

1826 Sycamore View Road, 38134

The Health Department is committed to providing as much information as possible to the public as the COVID-19 situation continues to develop. The Health Department’s hotline number 901-222-MASK (6275), was activated March 12, 2020. Since that date, it has fielded thousands of calls from the general public about COVID-19.

Below are statistics about calls into the hotline since March 12, 2020, and a daily number of hotline calls fielded yesterday.

Health Department Call Center Statistics
Total Calls Received since 3/12/2015,385
Total Calls Answered 11/19/2095

The COVID-19 hotline is answered each day, including Saturday and Sunday, from 8:00 a.m. to 4:30 p.m. After-hours calls are returned as soon as possible on the next business day.

The Health Department is also providing a live weekly update for media partners each Tuesday and Thursday afternoon at 12:00pm via Go To Webinar through the COVID-19 Joint Task Force. Interpretation services for the deaf and hard-of-hearing communities will be available.

Keeping Shelby County residents, elected officials, and faith and community leaders informed is an important part of our strategy to control the spread of COVID-19 in our community.